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Task guides

Record a payment on an invoice

Step-by-step task guide: Bank and payments.

  • Open the finalized invoice. The Payments section shows the Gross amount, what is still Open and the payments recorded so far.
  • Type the amount the customer paid. With Enter the open amount you fill in the rest in one click.
  • Set the Payment date and choose the Kind: for example Cash or Transfer, entered by hand. A payment that arrives on your bank statement is not entered here by hand.
  • To settle a small rest, Cash discount, Bank fee or Written off closes the remaining amount, and the VAT is corrected where the law requires it. A short hint appears under the kind. Written off is offered only to firm owners and firm admins, and it asks for a Reason for the write-off from a fixed list; the reason "Other (explain in the note)" also needs the Note. Every other role does not see Written off: ask an owner or admin.
  • Add a Note if you like and choose Record payment. The status changes to Partly paid or Paid.
  • A wrong entry is not deleted. Use the undo icon next to it and confirm with Really reverse, which adds a reversal row.