Core
FAQ
Common questions about accounts, organisations, teams, the agent and your data.
Which languages does the app speak?
German, English and Chinese. The default is German, and you change the language in the account menu. Every address in these guides can be opened in another language by changing the language part.
I have no organisation. How do I get in?
Ask an administrator of your company to invite you. You get an email with an invite link. If you already have the link, open the tab Wait for an invite during onboarding and paste the link or code. See Teams and members.
What is a team?
A team is a space inside your organisation, for example for a client or a project. It has its own library, tasks and risks. Members can belong to the whole organisation or to selected teams. The default team is the organisation-wide one. Details are in Teams and members.
What may the agent do on its own?
That is controlled in Settings, Rules: whether it may run compliance analyses, create tasks, write or improve documents, generate agreements, research the web or legal sources, and open pages or documents by itself. You can also require that a plan is approved before a multi-step plan runs, and make the agent ask before it deletes checklist answers, documents, uploaded files or tasks. See The AI agent and Settings.
Can the agent see everything in the organisation?
It works with the rights of the person who asks. What you may not read, it cannot read for you. Which rights a role has is shown under Auth, Roles & Rights, see Sign-in and roles.
What does "Use in answers" do?
It decides whether a document feeds the memory the agent answers from. Switching it off removes the content from that store, but the document stays in the Library. It is a preference and not an erasure under the GDPR. See Library and files and Memory.
How do I change or remove a sign-in method?
Under Settings, Auth, tab Account, you can link or unlink Google, Apple, a passkey or an email code, and turn on two-factor authentication. One method must always stay, so the last one cannot be unlinked. See Sign-in and roles.
What happens when I delete my account or organisation?
Both are scheduled, not immediate. The detail line shows the date, and you can cancel before it. For an organisation the grace period is 7 days. After the date the data is gone for good. You can export your data first. See Security and audit.
Can I cancel my plan at any time?
Yes. The plan stays active until the end of the billing period and then reverts to Free; you can resume it before. See Plans and billing.
Is the Compliance product a separate app?
Not yet. The compliance features run inside the core app. See the Compliance overview.